How it works

At our centre we truly understand how demanding our lives can be. So many things to do in such a little time ranging from work, success, children, relatives, social obligations, entertainment, meetings…the list is just unending. Through the online counselling we intent to enable you to help yourself whenever and wherever you want. This can be accomplished by following certain easy steps stated below:

Personal details: A new client registration form is required to be completed to receive services of One Precious Life.

Free Offer: To make you comfortable and acquainted with online counselling we offer you a free 15 minutes complementary session via phone or online chat.

Counselling mode:  Upon completion of the complimentary session, if you decide to continue counselling with our psychologist then you can book online sessions. One Precious Life offers multiple choices for online counselling as under:

– Telephone counselling

– Video counselling through Skype

– Online chat

– Email

Privacy and Confidentiality: At One Precious Life we are fully committed to protecting the privacy of all our clients. All you information with us will be completely confidential and will not be disclosed to any third party without your consent and approval. Once you choose your comfortable medium of service and make payment you will receive a privacy and confidentiality agreement form via email. The counselling sessions will commence upon your agreement to privacy, confidentiality and our terms & conditions,

Duration: Sessions have been designed for duration of thirty to fifty minutes depending on the mode of counselling you choose. The frequency of counselling sessions is something you can consult with your psychologist, however weekly sessions are generally recommended in the beginning. If you are late for an online chat session, the psychologist will wait for you there for up to 15 minutes and can begin when you arrive, however the session will still end at the scheduled time. If you do not show up for your session or show up over 15 minutes late you will need to book another one.

Rescheduling: If for some reason you are unable to attend your session, we kindly request you to email your psychologist to reschedule or cancel at least 24 hours in advance. This gives other clients the opportunity to make use of that vacant spot. Also if you do not show for your scheduled session, your psychologist will send you an email to check in and see if you would like to schedule another one.

Terms and Conditions:

Access to this service may be denied in the following circumstances:

  • By any means if the client is considered to be threatening or inappropriate, access to the online couselling services will be denied. In that case, fee paid will not be refunded.
  • As per our professional conduct the psychologist has the right to block an individual’s access to the website if they are attempting to make contact for any reason outside the interests of receiving counselling.
  • The client can request a refund only if the request is made two days prior to the commencement of on line sessions.

On Line Counselling from this service is for people over 18 years of age, unless arranged by the parent.

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